FAQs

Yes, we offer card facilities to non-account customers.

No, we do not accept cheque payment.

Yes, we do offer account facilities. Our standard terms of credit are 30 days of invoice.

Domoney Brothers aims to maintain high levels of stock across the safety footwear, protective and corporate clothing and health and safety product categories for the frequently sold product items, sizes and colours.

Domoney Brothers offers hundreds of thousands of product items when considering the various colour and size options, it is therefore impossible to stock every option.

Yes, we conduct free deliveries by means of the businesses own transportation services within and surrounding the three city centres the business operates.

In addition, we make use of reputable third-party service providers for the provision of transportation services to customers throughout South Africa and neighbouring countries, courier costs outside of our three operating areas is for the customers cost.

If the product is ex. stock delivery is usually within 24 to 48 hours of order confirmation within the three areas we operate. Other areas are subject to third-party transportation provider schedules, typically an additional 24 to 48 hours.

Non-stock or out-of-stock items vary depending on the supplier’s stock availability and geographic location but can typically be received by Domoney Brothers within 24 to 48 hours.

Yes, most safety footwear has a two-year shelf life, whereby the shoes must be worn before the stated expiry date. If the footwear is not worn within this period, a process called hydrolysis is likely to occur (see explanation below).

Every pair of footwear has the expiry date stamped on the box that the footwear is supplied in.

Hydrolysis is a double decomposition action with water as one of the ingredients which is  accelerated  by  the  existence  of  moisture,  temperature,  darkness  and  time.

Hydrolysis  takes  place  when  water  bonds  with  carbon  atoms  and  the  esters in polyurethane (what the soles of footwear are made of). Which cause the polyurethane to breakdown over time.

To prevent hydrolysis, the following is recommended:

• Customers should  always  check  the  manufacture  date  of  footwear  when purchasing or receiving the footwear. The date of manufacture is displayed on the sole of the footwear.
• Wearer should properly aerate the footwear after use.
• Do not wear polyurethane footwear where gumboots would be more suitable, i.e.: continuous wet conditions.

In general safety footwear manufacturers state that the average lifespan of safety footwear is a year, depending on the work environment, personal wear and tear and footwear care. Footwear that is subject to wet conditions will deteriorate quicker. To prolong the lifespan of safety footwear it is advised to regularly care for the footwear by applying suitable polish or wax daily.

The price of footwear depends on several factors:

• Whether the footwear is locally manufactured or imported from foreign countries.
• The type and quality of the materials used to manufacture the footwear, i.e.: genuine leather is more expensive and better quality than synthetic leather or canvas, also you get various quality grades of genuine leather.
• The quality of the footwears sole, i.e.: whether the sole is single or dual density.
• Whether the footwear has been manufactured according to applicable quality and safety standards,  the  South  African  standard  for  safety  footwear  is  SANS 20345:2011.

A boot offers extra protection for your ankles and is generally warmer for your feet.

A steel toe cap protects your toes from heavy falling or rolling objects.

A steel midsole provides protection from perforation or the penetration of sharp or hot objects through the outsole.

Yes, there is safety footwear designed for specific applications or industries:

• Welding footwear.
• Warm environment footwear with heat resistant soles.
• Wet environment footwear.
• Cold environment footwear (cold storage industry).
• Anti-slip footwear.
• Electrical environment with static electricity protection.
• Working with oils and acids.
• Construction and agriculture environment which requires torsion control for uneven terrain
• Manufacturing environment footwear designed to provide extra comfort for workers who spend long periods of time on their feet.

100% cotton is primarily used for welding because if a spark falls on it then the fabric will not melt into the wearers skin, however the fabric will disintegrate. It must be noted that 100% cotton fabric is not flame proof, in order to achieve this 100% cotton garments are treated with a special formula and classified as a flame-retardant garment.

The greater the proportion of polyester used the weaker the quality of the garment as the cotton is the better and stronger part of the combination. Common polyester / cotton blends are 50 / 50, 65 / 35, 80 / 20 and 90 / 10.